London Heathrow Airport is one of the largest airports in the world. It serves the needs of 190,000 passengers each day with each of the 5 terminals operating 24 hours a day, 365 days of the year. A range of free services is available to all disabled passengers to help them arrive,
The
official Heathrow Airport website offers special assistance booking. This means
that terminal staff can carry out a range of tasks from wheelchairs, luggage
carrying, adapted transfers to your plane and fear of flying support.
The
official Heathrow Airport Parking Shop offers long stay parking with additional
support for disabled passengers. Wide spaces, accessible transfer buses and
help with on-line booking are available to all disabled travelers.
How To Request Special Assistance
If
you feel your going to need help and support during your trip, you can book
this help at anytime up to 24 hours before your departure time. You should:
• Contact Heathrow Airport
• Contact your tour operator / flight carrier
Assistance
With Parking
Contact
buttons are installed at every entrance to every car park at London Heathrow.
Disabled Passengers are advised to contact the PRM Team at these points when
they arrive. Wide spaces are available at each car park located close to main
entrances / points of interest. All transfer buses are fully accessible.
Government,
Non profit & Advice Center Links
- http://www.caa.co.uk/default.aspx?catid=2200&pageid=12682 (About your right to fly Civil Aviation Authority)
- http://dptac.independent.gov.uk/ (UK Government Committee on Disabled Travel)
- http://www.tourismforall.org.uk/
- http://airconsumer.dot.gov/pubs.htm (US Department of Aviation, For USA bound passengers only)
- http://ec.europa.eu/dgs/energy_transport/video/prm/wmv/prm_384k_en.wmv (European Union Disabled Passenger Support Strategy)
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